DataCamp -

Amy Peterson

Everything you need to know about maintaining your Live Content on DataCamp

Live Courses and Maintenance 

An overview of DataCamp Course Maintenance

Introduction to DataCamp Course Maintenance

Learn more about the DataCamp Content Team

Content Team Responsibilities

What does it mean when your Course is in Soft Launch?

Course Soft Launch

Learn exactly what happens when a course hard launches and the metrics to get there from soft launch.

Course Hard Launch

How Often Should You Be Performing Course Maintenance?

Maintenance Schedule

Brief summary of the overall metrics expected for a well performing DataCamp Course

Course Metric Expectations

How to Approach Course Maintenance

Maintenance Overview

Learn how to find the Content Quality Dashboard to track course performance and conduct maintenance.

Accessing the Course Maintenance Dashboard

Accessing Maintenance Tools

Overview of the Course Dashboard Components

Introduction to the Course Dashboard

What metrics does DataCamp Track for each Chapter? How is content quality measured?

Chapter Level Quality Metrics

Determine where problems exist with Exercise-level metrics

Exercise Level Quality Metrics

Learn how to interpret learner submissions.

Interpreting Code Diffs

Learn how to gauge the acceptable level of '% asked hint,' and '% asked solution' when performing course maintenance.

Acceptable 'Asked Hint' and 'Asked Solution' Percentages

Learn how to interpret feedback provided by learners about course exercises.

Interpreting Learner Issues/Feedback (SCT/Hint)

Learn the meaning of the "duped metric," which appears on the Course Dashboard.

Duped Metric

Interpreting the Content Dashboard

What Do I Do If an Exercise Has a High “% hint”?

What Do I Do If an Exercise Has a High “% solution”?

How Do I Improve the Course Completion Rate or Rating?

How Do I Identify Useful Feedback?

How To Fix Common Maintenance Issues

Learn how to write a GitHub pull request and what information to include.

Writing a GitHub Pull Request

Requesting SCT Edits

Use the CHECK method and more helpful questions to consider when editing your course

How to Approach Making Course Edits

Learn how to use DataCamp’s Teach Editor to make changes to your course

Using the Teach Editor to Make Changes to Your Course

Learn more about how to deal with performing maintenance on sheets courses

Sheets Course Maintenance

What Instructors vs DataCamp staff are responsible for in Course Maintenance

What the Content Team Can and Can’t Help With

Implementing Changes and Reporting Issues

Find answers and get help from Intercom Support and Community Experts

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