Live Courses and Maintenance

Everything you need to know about maintaining your Live Content on DataCamp

25 articles in this collection
Written by Kelsey McNeillie

Maintenance Overview

Introduction to DataCamp Course Maintenance

An overview of DataCamp Course Maintenance

Written by Kelsey McNeillie
Updated over a week ago

Content Quality Analysts

Learn more about the DataCamp Content Quality Team

Written by Kelsey McNeillie
Updated over a week ago

Course Soft Launch

What does it mean when your Course is in Soft Launch?

Written by Kelsey McNeillie
Updated over a week ago

Course Hard Launch

Learn exactly what happens when a course hard launches and the metrics to get there from soft launch.

Written by Kelsey McNeillie
Updated over a week ago

Maintenance Schedule

How Often Should You Be Performing Course Maintenance?

Written by Kelsey McNeillie
Updated over a week ago

Course Metric Expectations

Brief summary of the overall metrics expected for a well performing DataCamp Course

Written by Kelsey McNeillie
Updated over a week ago

How to Approach Course Maintenance

Developing a Maintenance Mindset

Written by Kelsey McNeillie
Updated over a week ago

Updating Slide Decks

Converting Course Slide decks from old format to new

Written by Kelsey McNeillie
Updated over a week ago

Accessing Maintenance Tools

Access the Course Maintenance Dashboard

Learn How to find the Content Dashboard to track course performance and conduct maintenance.

Written by Kelsey McNeillie
Updated over a week ago

Interpreting the Content Dashboard

Introduction to the Course Dashboard

Overview of the Course Dashboard Components

Written by Kelsey McNeillie
Updated over a week ago

Chapter Level Quality Metrics

What metrics does DataCamp Track for each Chapter? How is content quality measured?

Written by Kelsey McNeillie
Updated over a week ago

Exercise Level Metrics

Determine where problems exist with Exercise-level metrics

Written by Kelsey McNeillie
Updated yesterday

Interpreting code diffs

Learn how to interpret learner submissions

Written by Kelsey McNeillie
Updated over a week ago

Acceptable 'asked hint' and 'asked solution percentages

Learn how to gauge the acceptable level of '% asked hint,' and '% asked solution' when performing course maintenance

Written by Kelsey McNeillie
Updated yesterday

Interpreting Learner Issues/Feedback (SCT/Hint)

Learn how to interpret the messages posted by learners about Course Exercises

Written by Kelsey McNeillie
Updated over a week ago

Duped Metrics

Learn the meaning of the "duped metric," which appears on the Course Dashboard.

Written by Kelsey McNeillie
Updated over a week ago

How To Fix Common Maintenance Issues

What Do I Do If an Exercise Has a High “% hint”?

Written by Kelsey McNeillie
Updated yesterday

What Do I Do If an Exercise Has a High “% solution”?

Written by Kelsey McNeillie
Updated yesterday

How Do I Improve the Course Completion Rate?

Written by Kelsey McNeillie
Updated yesterday

How Do I Identify Useful Feedback?

Written by Kelsey McNeillie
Updated yesterday

Implementing Changes and Reporting Issues

How to Approach Making Course Edits

Use the CHECK method and more helpful questions to consider when editing your course

Written by Kelsey McNeillie
Updated over a week ago

Where/How to Report Issues

Learn where to go when you need help with Course Maintenance Tools

Written by Kelsey McNeillie
Updated over a week ago

Writing a Github Pull Request for Your CQA

Learn best tips and practices for helping your CQA team implement edits through Github

Written by Kelsey McNeillie
Updated over a week ago

Using the Teach Editor to Make Changes to Your Course

Learn how to use DataCamp’s Teach Editor to make changes to your course

Written by Kelsey McNeillie
Updated over a week ago

What CQAs Can and Can’t Help With

What Instructors vs CQAs are responsible for in Course Maintenance

Written by Kelsey McNeillie
Updated over a week ago